Browse Aloud
Our website offers a link to BrowseAloud. This is a free tool that reads out website content.
This service is useful for people:
- with low literacy and reading skills
- who speak English as a second language
- with dyslexia
- with mild visual impairment
Access Keys
If you have difficulty in using a mouse or similar devices, you can use keyboard shortcuts.
The keyboard shortcuts are:
0 - Accessibility
1 - Home page (logo)
2 - A-Z of Services (link under the search)
3 - Online Services (link under the search)
4 - Search field
5 - Complaints and Feedback (Quick links)
6 - Help (banner link)
7 - Print Friendly (footer link)
8 - Disclaimer (footer link)
9 - leave this one for now - Contact us (icons)
W - Widescreen (banner link)
B - Bigger
N - Normal
M - Smaller
S - Skip navigation (banner link)
T - Text only
How do I use the access keys for my browser?
Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER.
Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key.
Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key. Earlier versions are not supported.
Netscape 6+: Hold down the ALT key and select the number/letter of the access key. Earlier versions are not supported
Mozilla: Hold down the ALT key and select the number/letter of the access key.
Resizing text
If the text is too small for you to read comfortably then you can resize it. Instructions are given for major browsers below:
Internet Explorer 4:
Choose View>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option
Internet Explorer (version 5 and later):
Choose Tools>Internet Options…>Accessibility… and check the ignore font sizes specified on web pages option. Click OK, OK, and then you can alter the text size using the View>Text Size option.
Mozilla FireFox:
Select the keys CTRL and + (From menu: View, Text Size, Increase) together to increase text size and CTRL and - to reduce it (From menu: View, Text Size, Decrease).
All other browsers:
Should be able to resize the text directly from the menu bar. Please see your specific browser help pages if you are having difficulty.
If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.
We appreciate that it is frustrating to be unable to access information. Please bear with us whilst we continue to work on improving the accessibility of our site.
If any downloadable document presents a barrier to accessing information, please contact us with details of the document in question, the problems encountered and what we could do to help.
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